Walk into any Costco on a Saturday afternoon and you'll see the same scene - packed parking lots, families loading up carts with enough toilet paper to last until next year, and folks sampling their way through lunch. I've been shopping at Costco for almost 15 years now, and I thought I knew everything about the place. Then my nephew started working there last summer, and let me tell you, the stuff he told me completely changed how I shop. Turns out there's a whole world of insider knowledge that employees have that can save you serious money and make your shopping trips way more efficient. These aren't your typical "shop on weekdays" tips either - this is the real deal straight from people who stock the shelves and run the registers.
If you spot an asterisk in the upper right corner of a Costco price tag, that item is being discontinued and won't be restocked. Employees know this is the signal to grab stuff they want because once it's gone, it's gone. These items are usually marked down too, so you're getting a deal on something that might dissapear forever. The catch is you gotta act fast - other savvy shoppers know this trick too. Keep your eyes peeled for those little stars, especially in the electronics and seasonal sections where inventory changes the most.
Most Costco prices end in .99, but when you see something ending in .97, that means a manager decided to markdown that specific item at that specific warehouse. It's not a corporate-wide sale - it's local liquidation. Employees watch for these like hawks because it means the store is trying to move inventory fast, and the deals can be insane. We're talking 50% off or more sometimes. The .97 pricing usually happens when something isn't selling well at that location or they need to make room for new inventory. Check the middle aisles and endcaps first.
While Costco gets deliveries daily, the big restocks for popular items happen on specific schedules that employees know by heart. Most warehouses get their fresh produce deliveries early in the week, usually Monday through Wednesday. Non-perishables and big ticket items typically get restocked midweek. If you're looking for something that's been out of stock, employees will tell you Tuesday through Thursday mornings are your best bet. The weekend might seem convenient, but you're shopping picked-over inventory from the week.
This is probably the worst-kept secret, but employees can sometimes tell you exactly which name brand makes which Kirkland item. That Kirkland vodka? Same distillery as Grey Goose. Those Kirkland batteries? Made by Duracell. The coffee? Starbucks roasts a lot of it. Employees see the trucks making deliveries and notice the patterns. You're basically getting premium products at warehouse prices because Costco contracts with manufacturers to produce items under their label. The quality control standards are supposedly just as strict too.
Employees will tell you straight up - Costco's return policy is borderline crazy generous. They've seen people return Christmas trees in January, half-eaten cakes, and even old mattresses. The policy exists because Costco wants zero friction for customers, and employees are instructed to process returns without giving people the third degree. Obviously don't abuse it, but if you're genuinely unsatisfied with something, bring it back. The only exceptions are electronics (90-day policy) and stuff like cigarettes and alcohol where state laws apply.
Everyone thinks weekday evenings are less crowded, but employees know that 6-8 PM is actually when all the after-work shoppers flood in. If you want to avoid crowds, hit Costco right when they open on weekdays or between 2-4 PM when most people are still at work. Employees also mention that the hour before closing can be dead, but you risk items being out of stock. The absolute worst times? Saturday and Sunday between 11 AM and 3 PM - it's a madhouse.
Those temporary vendor booths set up in the main aisles selling everything from knives to mattresses? Employees know exactly when they're coming because the schedule is planned months in advance. These roadshow vendors often have exclusive deals you can't get online or through regular Costco inventory. What employees also know is that these vendors are usually willing to negotiate on the last day of their roadshow because they don't want to pack up unsold inventory. Ask about bundle deals or freebies - worst they can say is no.
Employees see the data and they'll tell you the Executive membership basically pays for itself if you spend more than $250 a month at Costco. You get 2% back on purchases (up to $1,250 cashback annually), plus better deals on services like car rentals and insurance. The base membership is fine if you're just buying gas and rotisserie chickens, but families who do serious shopping there are leaving money on the table without the upgrade. Employees also know that if your 2% rebate doesn't cover the extra membership cost, Costco will refund the difference.
New shoppers always ask employees where stuff is, and the answer is usually "it depends." Costco deliberately changes the layout and moves items around so you have to walk through the whole store to find what you need. Employees call it the "treasure hunt" model, and it's designed to increase impulse purchases. That's why you went in for paper towels and left with a kayak and 5 pounds of cheese. The essentials like milk and eggs are always in the back for the same reason - make you walk past everything else first.
Employees love telling this story - the hot dog and soda combo has been $1.50 since 1985. The CEO apparently told the CFO he'd "kill him" if they ever raised the price. It's a loss leader that gets people in the door and keeps them loyal. Same with the rotisserie chickens at $4.99 - Costco reportedly loses money on every bird they sell. Employees know these items are priced this way on purpose to build goodwill and keep memberships renewing. It's actually pretty smart business when you think about it.